Connecting Devices to the Avalanche Server

When a device has an Enabler installed, it can contact the mobile device server and register with Avalanche. Once a device is registered with Avalanche, the mobile device server establishes a persistent connection with the device in order to allow the server to send commands to the device. This includes actions from the Console such as pinging the device, using Remote Control, or using the Update Now command.

If you configured a device authentication password when you created your Avalanche On Demand account, the device user must provide the password when the device tries to connect to the server for the first time.

To connect a device to the Avalanche server:

1   From the device, launch the Avalanche Enabler.
2   Click File > Connect.
3   If your account requires a device authentication password, type the password and click OK.

The device connects to the server and appears on the Inventory tab of the Avalanche Console.

If you have configured group locations with selection criteria, the device will be assigned to the location that has selection criteria matching the device's properties.

Note:   If a device does not match the selection criteria for any of the group locations, it will NOT appear in any location inventory.

 

 

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