Removing Packages from Devices

The Avalanche Console will remove software packages from devices through an update. This can be a single-device, group, or scheduled update.

A software package will only be removed from a device during an update if the software package has been orphaned and you have selected the Delete orphan packages option. A software package is considered an orphan package if it meets any of the following criteria:

The software package has been disabled in the Avalanche Console.

The software package has been deleted in Avalanche Console.

The mobile device server to which a device reports has no record of the software package. (For example, if a device is migrated to a new server and the device has software packages installed that are not part of the new Avalanche Console configuration.)

To delete a software package from a mobile device:

Ensure the package is orphaned (disabled or deleted from the appropriate software profile). Then update the mobile device, ensuring that the Delete Orphan Packages option is enabled.

 


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